Display & touch
Screen and touchscreen operation where there is no crack, impact, pressure mark or liquid damage.
CASHKAR SECURE™
Your warranty, clearly explained.
Every eligible CashKar Certified™ used iPhone includes a model-based limited warranty, backed by its sale-time Phonecheck report and CashKar inspection record.
Policy version 1.0•Updated 25 September 2026•Used iPhones only
12
Up to 12 monthsBased on model family
PC
Phonecheck benchmarkSale-time condition evidence
ID
IMEI-linked recordInvoice and device must match
✓
Written outcomeRepair, replacement or reason
01 · Warranty term
Coverage follows the iPhone model family.
The warranty period printed on your invoice is the final applicable period. It begins on the purchase date and does not restart after a repair or replacement unless CashKar confirms otherwise in writing.
| Eligible CashKar Certified™ device | Limited warranty |
|---|---|
| iPhone 13 series | Up to 3 months |
| iPhone 14, 15 series | Up to 6 months |
| iPhone 16, 17 series | Up to 12 months |
Coverage begins on your invoice date and applies strictly to eligible hardware functionality verified during inspection.
Your invoice controls
Keep your CashKar invoice, Phonecheck report and warranty record together.
- ✓Purchase date sets the start date.
- ✓IMEI must match the sold device.
- ✓Model family sets the standard term.
- ✓Later website updates cannot reduce your printed warranty.
Subject to Pakistan commercial consumer and warranty standards.
02 · What's covered
Verified hardware faults during normal use.
A claim is eligible when the affected function passed at sale and CashKar confirms that the fault was not caused by an excluded event.
Cameras & flash
Front and rear cameras, supported lenses, flash, focus and video recording.
Audio & vibration
Microphones, loudspeaker, receiver and vibration where the function passed at sale.
Charging & controls
Charging port, supported buttons and switches where no physical or liquid damage is found.
Face ID / Touch ID
Where the feature was present, supported and recorded as passed on the sale-time report.
Connectivity & sensors
Wi-Fi, Bluetooth, GPS, cellular function and supported sensors, subject to network exclusions.
i
The key eligibility test
The same function must have passed the original Phonecheck inspection, and the present fault must be verified during CashKar's claim inspection.
03 · Objective benchmark
Phonecheck records the condition at sale.
It gives both you and CashKar a consistent starting point when a fault is reported later.
POWERED BY PHONECHECK
A claim is compared against the original device record.
Phonecheck is diagnostic evidence. It does not create or extend the warranty—your invoice determines the start and expiry dates.
80+ Hardware CheckpointsTamper-Evident Report
Device identityModel, storage capacity, exact IMEI/serial and unique Phonecheck report ID.
Verified IDFunctional resultsAutomated testing of display, cameras, audio, charging, sensors and wireless connectivity.
Diagnostic pass logsCondition evidenceSale photographs and disclosed cosmetic condition/grade at handover.
Photographic baselineBattery & partsRecorded maximum capacity reading and available Apple Parts & Service History.
Component traceability04 · Battery coverage
Battery health is disclosed, not guaranteed to remain fixed.
A used iPhone battery is a consumable component. Maximum capacity naturally changes with charging, usage, settings, temperature and age.
Baseline BenchmarkActual %The battery health recorded at sale is shown on your device record as a condition benchmark.
What CashKar will assess
A lower percentage alone is not an automatic warranty claim. We inspect whether an abnormal functional battery fault has developed.
May be covered
- •Failure to charge or draw current
- •Battery-caused unexpected shutdown
- •Swelling not caused by misuse or damage
Not covered
- •Normal capacity decline over time
- •Ordinary shorter runtime with heavier use
- •Heat, impact, liquid or unauthorized repair
05 · What's not covered
Damage, alteration and services outside the device warranty.
A claim may be declined when the fault was caused by, connected with or made worse by one of the following.
×
Physical or liquid damage
Cracks, dents, bends, pressure damage, damaged ports or lenses, drops, moisture, corrosion or oxidation. Water resistance is not guaranteed on a used or previously repaired iPhone.
×
Misuse or unsafe accessories
Neglect, abnormal heat or cold, fire, power surge, unsafe/incompatible chargers or failure to follow safe-use instructions.
×
Opening, repair or modification
Unauthorized opening, tampering, jailbreaking, modification, later incompatible parts or damaged/removed tamper identification.
×
Disclosed condition or normal wear
Cosmetic marks, battery condition, parts history or functional limitations already disclosed on the listing, invoice, photos or linked report.
×
Accounts, software and networks
Apple ID, Activation Lock, passwords, Screen Time, apps, malware, iOS compatibility, SIM/eSIM activation, carrier coverage or internet service.
×
PTA, identity, loss and data
Later PTA tax/blocking changes, altered IMEI, lost/stolen/financed/blacklisted status after sale, data loss/recovery, accessories or indirect loss.
06 · Claim process
A clear, evidence-based claim journey.
Register the claim as soon as you notice the problem and before the expiry date. Continuing to use an unsafe or damaged phone may make the damage worse.
1
Contact CashKar
Share your invoice/order number, IMEI, issue description and useful photos or video.
2
Submit the iPhone
Back up data, remove SIM/accessories and disable Find My when requested. You receive an intake record.
3
Inspection and retest
CashKar checks identity, impact/liquid/tampering evidence and reruns relevant Phonecheck and manual tests.
4
Written decision
You receive Approved, Further Diagnosis Required or Declined with the reason.
5
Resolution and return
Approved claims proceed to repair, equivalent replacement, store credit or refund as applicable.
07 · Claim outcomes
Repair first, then the next practical remedy.
CashKar will select the appropriate remedy after technical assessment, parts availability and confirmation that the claim is covered.
FIRST OPTION
Repair
The covered fault is repaired and the affected functions are retested before the phone is returned.
Original integrity preserved
IF REPAIR IS NOT PRACTICAL
Equivalent replacement
A comparable model, storage, functionality and condition may be offered. Colour may differ.
Certified matched grade
IF NEITHER IS AVAILABLE
Credit or refund
CashKar may offer store credit or a refund as appropriate and subject to applicable law.
Lawful resolution
Remaining warranty after resolution
A replacement carries the remaining original warranty. An approved repair carries the remaining original term or 30 days from repair—whichever is longer.
08 · Before handover
Protect your data and prepare the phone.
Inspection, reset, repair or replacement may erase data. You remain responsible for maintaining a current backup.
Back up your dataComplete an iCloud or computer backup before submitting the phone.
Remove personal itemsTake out the physical SIM and remove the case or other accessories.
Disable Find MySign out or disable Activation Lock only when CashKar requests it.
Keep passwords privateNever share your Apple Account password. CashKar does not need or retain it.
Safety warning: If the phone is swollen, unusually hot or appears unsafe, switch it off and stop using or charging it. Tell CashKar before transport or handover.
09 · Separate repair warranty
Paid repair services use a different warranty.
The used-iPhone sale warranty above is not the same as the warranty for a repair purchased separately. The repair invoice states the applicable term.
30 daysStandard repaired component and CashKar labour
15 daysApproved front-glass-only refurbishment
7 daysLogic-board repair where stated on the quote
No resultLiquid, software and data-recovery outcomes
No repair starts without an accepted written quotation and separate repair authorization. Any additional work, price increase or iOS action requires fresh recorded approval.
10 · Frequently asked questions
Simple answers to common questions.
Keep your warranty records together.
Invoice + matching IMEI + Phonecheck report + warranty record + any service report.
These terms apply to eligible used iPhones sold by CashKar. Nothing in this policy removes rights that cannot legally be excluded under applicable Pakistani law. Current website terms may clarify the service process but will not retrospectively reduce the warranty stated on your invoice.